Refund & Transfer Policy Generator

The thing you get shouted at about in January, usually because the policy was three vague sentences that did not cover what came up. Answer the questions runners actually ask and take the wording away.

Your race

Nothing is saved or sent anywhere but the generator.

Basics

Race name

Your position on refunds

The deadline

Refunds up to this many days before

The tiers

Full refund until this many days before

Then this much, down to… %

…this many days before

Inside that, this much %

Fees

On a refund, the processing fee

What else you allow

Transfer an entry to someone else Yes No

Defer to next year Yes No

Change distance Yes No

Say plainly that weather cancellations are not refunded Yes No

Add a note about injury and illness Yes No

Cover fundraising donations Yes No

A template, not legal advice

This writes down what you have decided, in language runners can follow. It does not tell you what to decide, and it makes no claim about what is enforceable where you are, because consumer law varies by state. If the money involved matters, have someone qualified read it.

Your policy

Refunds that follow the policy

PlayCompete shows you what a refund actually costs before you issue it, including the fee you do not get back.

Learn more

Help Contact Terms of Use Privacy Policy SMS Program